Call management made simple, with phones for business
Enjoy crystal clear, reliable voice calling at your desk. Use your own compatible phone hardware, or ask about Telarite’s simple buy or rent options for quality Yealink phones².
Log in to full calling capabilities on your desktop browser. Take business with you anywhere with multi-functional iOS & Android apps (includes business caller ID).
Improve customer interactions and agent productivity with multiple call flow, routing, scheduling, real-time monitoring and analytic capabilities.
Our online portal gives you easy access to call settings & analysis. But your workflow doesn’t end there – we integrate with several other tools, so it’s just a click of a button for notes, tickets, leads, etc.
Everything you need from IP phones, and more.
Telarite’s full-suite communications platform hosts HD voice calling, online admin portal, mobility, conferencing, messaging, analytics and so much more – all from a single provider, at an affordable price point.
It’s easy to get set up. Your dedicated local sales & support team will help you choose from several IP phone hardware options to rent or buy, and add to the tools you already use.
Get leading-edge features hosted on a secure Canadian-based network. Every affordable plan comes with:
| Available Features: | Call Centre Features: |
|---|---|
| • Hold music
• Call Recording • Conference calling & bridging • Text messaging • Interactive Voice Response (IVR) • Intercom • Inward Dialing • Directed Call Park • Do Not Disturb • Privacy mode • E911 Calling | • Monitor agents’ activity and track
customer queue performance • Office Manager Portal: - Active calls - Auto attendant designer - Call records - Call reports & analytics - Conference bridging - Device provisioning - Music on hold upload - Queue management - Voicemail management • Call flow – round robin, ring all, linear hunt • Scheduled or chained auto attendant • Instant group call • In-Call Training – listen, whisper, barge • Group custom ring back • Interoffice calls & messaging • Hot desking • Night mode • Paging |
Do you manage high call volumes? Get more features to make contact with your customers easier and more efficient, helping you increase satisfaction rates and workplace productivity.
Get to know our Client Portal and everything there is to access in real-time with just a couple clicks of a button.
With the ability to log into your business phone from a laptop/desktop web browser or from our mobile app, setting employees up to work from home with HD business calling has never been so easy and cost-effective!
Are you looking for reliable, high speed connectivity for your business? Ask about Telarite's affordable internet options – we offer hassle-free connections that can be included with your phone plan.
Modern cloud communication tools are known for providing the top level of security, and Telarite makes no exceptions to this rule! Our services are hosted by a highly maintained and secure Canadian-based network with reliable 99.999% uptime.
Growing? No problem, the beauty of a cloud based phone service is that it can scale with your business quickly and cost-effectively, making it fast and easy to add seats, features, and custom integrations.
The Telarite system is compatible with several major phone manufacturers’ hardware (Yealink, Cisco, Grandstream, Fanvil, Snom, Polycom, Sangoma, AudioCodes, and more), so if you’ve recently invested in IP phones they’re likely compatible with our system. Or, if you’re new to cloud calling and need the right equipment to get started, choose from a range of Yealink options to fit what your business needs.
¹Excludes calls to the Yukon, Nunavut, NWT, Hawaii & Alaska. Our Fair Usage policy applies. ²Yealink hardware (desk, conference or wireless phones) can be purchased or rented through Telarite, or use your own phones from other manufacturers if compatible (ask for a list of compatible hardware). ³Signup for two seats, and get a third seat free for the first 12 months of service.